FAQs

This page is under development. Frequently asked questions about DataSuite are grouped by topic below.

Downloading and installation

Q. What are the system requirements for DataSuite?

• Check out the list of system requirements.

Q. How do I know which version of DataSuite I am running?

• On the menu bar, click Help and select About.

DataSuite About dialog showing the version number

Q. How do I manually check for DataSuite version updates?

• On the menu bar, click Help and select Check for Updates.

Help menu with the Check for Updates option highlighted

Q. How can I do a “clean” uninstall of DataSuite?

• If you want to remove all user data after uninstalling DataSuite, you can delete the user data folders DataSuite and .datasuite.
• This returns you to the state before you installed DataSuite. This approach can also be used to reset all settings if you do not want to uninstall DataSuite.
• The folder locations vary depending on your platform:
  • Windows: delete %APPDATA%\DataSuite and %USERPROFILE%\.datasuite.

DHIS2 Data Extractor

Q. Login fails

• Verify the DHIS2 URL.
• Check your credentials.

Q. Export errors

• Check file permissions.
• Review the mapping configuration.

Analysis setup

Q. Loading data: Excel or RDS file?

• First-time loading.
• Subsequent loading.

Q. I cannot locate the generated cache file

• Ensure that you have properly set up your working folder. Then look for a file that has a name in the format Countryname_yyyymmddhhms.rds. Example: Somalia_202605241128.rds.

Q. Where do I get the national/subnational coverage parameters?

• TBC.

Q. Where are the other datasets being used in the coverage analysis?

• TBC.

Q. No outputs are generated after uploading data

• Was the data adjusted?
• Are all analysis parameters set up correctly?

Report generation

Q. What are the expected report types?

• Synthesis reports, one pagers, subnational reports.

Q. In which sections can I download the reports?

• Download sections.